Fintech adoption is on the rise

20 Dec 2021
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Fintech adoption is on the rise

20 Dec 2021
About the speaker
  • Greg Palmer
    Greg Palmer
    Vice President at Finovate
    Greg Palmer has more than a decade of fintech experience working for Finovate, a fast-paced, demo-first showcase of the latest innovations and ideas in financial and banking technology. Greg is Finovate’s resident MC, hosting Finovate’s live events, podcast, and video pieces. He’s also an accomplished public speaking and demo coach. These experiences have given Greg a unique bird’s-eye-view of the fintech industry as it has come to prominence. He’s seen thousands of demos and interviewed countless industry experts, watching not only individual innovations as they gain traction, but also the high-level trends that have shaped the industry. While he sometimes serves as a “fintech translator,” taking ideas and language from inside fintech and making it accessible to those “outside the bubble,” Greg’s true passion lies in pushing financial service providers to do more for the people all over the world who need new technologies to create a brighter financial future for themselves. A more diverse, inclusive, resilient financial ecosystem benefits everyone, and there’s nothing Greg likes more than providing a platform and a spotlight for fintech’s innovators and dreamers.

Key takeaways

Customers who have not previously digitally interacted with banks are compelled to do so during the pandemic, and surprisingly enjoy it.

Financial institutions were particularly concerned about losing their client base unless they caught up with the industry's technology trend during the pandemic.

With the participation of fintech, financial institutions were able to access an extended stress test on digital transformation, which became possible in the post-pandemic world.

Customers will feel more comfortable utilising financial institutions' digital applications if there are more of them available.