How does Backbase help banks become a 'bank people love'?

30 Jun 2021
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How does Backbase help banks become a 'bank people love'?

How does Backbase help banks become a 'bank people love'?

30 Jun 2021
About the speaker
  • Vincent Bezemer
    Vincent Bezemer
    SVP of Americas at Backbase
    Vincent Bezemer advises large enterprises, primarily banks and insurance companies on all continents on how to make their digital ambitions a reality. Often they have many challenges, like existing legacy systems and silo-ed architectures. He helps them by designing digital transformation programs which are feasible, tailored, creative and have instant business value. Vincent is responsible for the expansion of the Backbase footprint in North America and by making sure existing customers are extremely satisfied, the market is familiar with our offering and prospects become believers.

Key takeaways

Supporting self-directiveness and meeting every customer need on their terms is important.

Banks should have a relentless attitude towards improving external and internal factors that create smooth processes.