What does the future of finance look like in 2022

24 Jan 2022
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What does the future of finance look like in 2022

What does the future of finance look like in 2022

24 Jan 2022
About the speakers
  • Marc Corbett
    Marc Corbett
    Solutions Engineer at Backbase
    Corbett is a deviceful designer and solutions engineer who focuses on User Experience design with a technical background in development and architecture.
  • Matthew Covi
    Matthew Covi
    CEO & Co-Founder at Signal Intent
    Previously the Head of Growth at Stash, a FinTech unicorn, Covi's now focused on reimagining financial guidance for the digital age.
  • Beth Johnson
    Beth Johnson
    Chief Experience Officer at Citizens Financial Group
    Beth Johnson is Chief Experience Officer (CXO) of Citizens Financial Group, Inc. Named to this role on Jan. 27, 2020, Johnson leads an organization focused on improving the customer experience by advancing the bank’s overall capabilities in customer analytics and digital. Specific areas of responsibility include digital experience design, enterprise customer analytics, customer experience, organizational transformation, brand and advertising, communications, and payment strategy. Johnson previously served as chief marketing officer and head of virtual channels, responsible for corporate-wide marketing activities and for advancing Consumer Banking growth and profitability by leading and aligning the businesses’ strategy, brand, customer experience and data analytics efforts. She joined Citizens in October 2013 as head of Corporate Strategy. Prior to joining Citizens in 2013, Johnson was a senior leader at Bain and Company. She served as a partner and leader of its customer strategy and marketing practice, specializing in financial services. She regularly co-authored Bain’s annual Customer Loyalty in Banking study. Johnson also held roles at J.P. Morgan and Goldman Sachs, where she focused on fixed income and derivatives products for commercial banking clients as well as risk management. She earned a bachelor's degree in economics from Northwestern University and an MBA from Stanford University
  • Luvleen Sidhu
    Luvleen Sidhu
    Chair, CEO and Founder at BM Technologies
    Luvleen Sidhu is the Chair, CEO and Founder of BM Technologies, Inc. (NYSE: BMTX), one of America’s largest digital banking platforms. At the time of BM Technologies’ listing, Sidhu was the youngest female Founder and CEO to take a company public. She has been recognized by many awards, including being named one of PaymentsSource’s Most Influential Women in Payments: Next in 2021 and Crain’s New York Business 2021 Notable Women on Wall Street. She is a member of YPO and is also passionate about mentoring women. Sidhu has been featured frequently in the media and speaks regularly at conferences, including LendIt Fintech USA 2021. She holds an MBA from The Wharton School and a BA degree from Harvard.
  • Scott Stewart
    Scott Stewart
    CEO at Innovative Lending Platform Association
    Over the past 20 years, Scott envisioned, designed, built, and operated a variety of organizations to successfully achieve public policy objectives. As the CEO of the Innovative Lending Platform Association, Scott guides the development and expansion of the organization representing online small business lenders. ILPA advances best practices and standards that support responsible innovation and access to capital for small businesses. Under Scott’s leadership, ILPA successfully developed small business financing disclosure legislation in New York and guided it through passage in the legislature. The Governor signed it into law in 2020. Previously, as the Senior Director of FinTech Initiatives for the Financial Services Roundtable, Scott developed and implemented collaborative programs between technology companies and financial institutions to find common ground on technical issues and public policy. He also designed and executed the first FinTech Ideas Festival that featured the world’s leaders at the confluence of finance, innovation and technology and was livestreamed by CNBC. The event included 110 CEOs from the financial services and technology industries and top trended on Twitter.
  • Ryan Ruff
    Ryan Ruff
    Head of Fintech Relations at ASA
    Ruff is the Head of Fintech Relations at ASA Technologies and the CEO and Co-Founder of Spendpal.
  • Trevor Marshall
    Trevor Marshall
    Chief Technology Officer at Current
    Trevor Marshall is Chief Technology Officer at Current, a leading U.S. financial technology company serving Americans working to create a better future for themselves. A graduate of Columbia University with degrees in math and computer science, Trevor worked on automating trading strategies at Morgan Stanley and built applications on distributed ledger technology before creating the foundation for Current. In 2015, he began building the Current Core, Current’s proprietary banking technology, which provides stability, faster money and cost savings that are passed onto customers, and allows Current to provide experiences that cannot exist on traditional banking infrastructures.
  • Peggy Mangot
    Peggy Mangot
    Operating Partner at PayPal Ventures
    Peggy Mangot is the Operating Partner for PayPal Ventures. Peggy brings a unique perspective with broad experience across traditional financial institutions, the FinTech startup ecosystem & large technology companies. Prior to PayPal Ventures, Peggy was GM/SVP, Innovation at Wells Fargo where she led the development and launch of the bank’s challenger bank and its enterprise identity management platform. Formerly, Peggy was founder & CEO of SparkGift, a Y Combinator backed micro-investing platform. Peggy also held roles at Google (partnership management for payments & commerce) and Visa (US consumer products). During her career, Peggy has also held senior roles at Allianz, Accenture, PwC and the Federal Reserve Bank of Chicago. Peggy earned her B.S. in Finance from Indiana University and her J.D. from the Loyola University Chicago School of Law.

Key takeaways

The winners will be those who can establish seamless interactions models across several channels.

In the previous two years, fintechs have placed a greater emphasis on improving customer experience, and this trend appears to be continuing at a rapid pace.

Ensuring that everyone has access to the greatest potential outcomes would be resulted in increased financial inclusion.

Cryptocurrencies will continue to spread and acquire broad appeal in the coming years.

More institutions will need to embrace an end-to-end digital architecture to make Open Banking viable and sustainable.