Meet the expert...

Jonathan Hall

Head of Digital, Commercial & Institutions at NatWest Grou

Jonathan Hall
Jonathan is a financial services leader with a broad experience profile. Having started his career in consulting he joined Lloyds Banking Group in 2002 and moved with TSB as it demerged from its parent in 2014. Now at NatWest Group he leads the digital agenda for the £7b revenue Commercial & Institutions Franchise. Specialties: C-Suite digital strategy, distribution strategy, digital transformation, ecosystem, APIs, application architecture, channel management, digital change, digital analytics, digital marketing, digital innovation, prototyping, digital product development, product management, customer experience, user experience, human-centred design, multi-channel customer experience, customer journey design and management, lean, scrum, agile, programme management, change management, digital marketing, CRM, martech, retail banking, commercial banking
Your cart