Creating a culture of learning

15 Dec 2021
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Creating a culture of learning

Creating a culture of learning

15 Dec 2021

Key takeaways

Brands need to focus on improving their technologies and making their best use from a process standpoint to blend tech, data and people.

Organizations should focus on understanding the value-added from customer insights and CX and work to marry them.

Creating a culture of knowledge sharing within organizations is the number one priority.

Putting consumer research in the forefront of the business strategy is what going to make a difference moving forward.