Description
This content is sponsored by Extole.
Matthew Roche, CEO, Extole, explains the idea of customer-led-growth and talks about the importance of referral marketing in customer engagement and retention.
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Table Of Contents
What is customer-led-growth?
Why is customer-led-growth so important now?
What KPIs and metrics should fintechs and financial services be looking at?
Customer retention in a time of high competition
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