EMR alert and notifications design using the MINDSPACE framework: understanding of human behaviour to influence actions
EMR alert and notifications design using the MINDSPACE framework: understanding of human behaviour to influence actions
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Description
Clinical decision support (CDS) alerts and reminders aim to influence clinical decisions, yet they are often designed without considering human decision-making behaviour. While this behaviour is comprehensively described by behavioural economics (BE), the sheer volume of BE literature poses a challenge to designers when identifying behavioural concepts with utility to alert and reminder designs. This presentation tackles this challenge by focusing on a BE-grounded framework – namely, the MINDSPACE framework for behaviour change – and discussing its merits for designing CDS alerts and reminders with human decision-making considerations.
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