Fireside Chat | Modernizing defense health’s operations: best practices in enabling integrated care with Oracle

Fireside Chat | Modernizing defense health’s operations: best practices in enabling integrated care with Oracle

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PREVIEW
Srini VenkatSrini VenkatGroup Vice President at Oracle

Srini Venkat is a seasoned insurance and healthcare industry executive, currently serving as the Group Vice President for Oracle Insurance Product Development within Oracle's Financial Services Global Business Unit (FSGBU). With a focus on delivering next-generation Cloud applications, Srini manages a dedicated team aimed at transforming the life and health insurance industry. As the head of Oracle FSGBU's Insurance line of business, he strives to enhance Oracle's presence in the global insurance industry. With a strong background in product strategy and sales support, Srini has held leadership roles within the insurance business unit. He previously led the healthcare payer product management organization at Siebel Systems, Inc., where he played a pivotal role in developing and launching Siebel front-office solutions for the health insurance market. Srini's extensive international experience and educational qualifications, including an MBA from the University of Michigan Business School, further strengthen his expertise in the field.

Joanne KadlecikJoanne KadlecikCEO at Defence Health

Joanne Kadlecik, the current CEO of Defence Health, has been leading the organisation since November 2022. Prior to her appointment as CEO, Joanne had a successful eight-year tenure as the Chief Operating Officer, focusing on member experience, servicing teams, and technology functions to drive growth and transformational change. With an impressive 25 years of experience in the insurance and business process outsourcing industries, Joanne has consistently demonstrated her ability to oversee technology, direct contact centres, and shared service operations

Chris ZinnChris ZinnCEO at PHIIA

Christopher Zinn is CEO of the Private Health Insurance Intermediaries Association, which enforces a code of conduct for comparators and brokers that advise consumers and employers about health insurance. He’s worked as a journalist in print, radio and TV in Australia and overseas and sits on industry-based code committees involving the policing of mis- and disinformation. Other interests include consumer empowerment for the over 50s as well as cemeteries and end of life issues. He is also active in community broadcasting strategy.

Description

In this session, we will explore how Defence Health successfully modernized its operations using Oracle Health Insurance Cloud Services.

By embracing an integrated approach, Defence Health transformed its member experience, efficiently addressing its needs while navigating market pressures and meeting stringent regulatory requirements.

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