Description
Steven Ramirez, CEO, Beyond The Arc, shares the key things he learned about customer experience at FinovateSpring 2023 and talks about the future of improving customer experience in banks.
Stay up to date with the community on https://finovate.com/
Find out more about FinovateSpring on http://www.finovatespring.com/
Table Of Contents
Improving customer experience with AI
The value of first party data in customer insights
The struggle of failing fast
Breaking down silos
What next for banks?
0
Your cart