How to reduce turnover and build a thriving restaurant culture
How to reduce turnover and build a thriving restaurant culture
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Description
High turnover rates are a long-standing issue in the restaurant industry. Understanding why and implementing strategies to create a positive work environment can reduce staff turnover, which in turn helps to maintain consistent guest experiences.
Join TJ Schier, Chief Operating Officer at BigShots Golf, as he explores how to build a more stable and productive workforce.
Table Of Contents
Addressing high turnover in the restaurant industry
Schier discusses why the rate of turnover is so high in the restaurant industry.
Fostering staff loyalty through management
Schier highlights the need for general managers to adopt a supportive, adaptable approach.
Creating a positive workplace
What constitutes a good workplace culture? Schier notes that it varies for different businesses.
Ensuring staff loyalty through a cultural fit
Schier gives an example on how to evaluate new hires to ensure they align with the company's culture and explains what is required to foster staff loyalty.
Effective reward programs for team engagement
Find out about the different kinds of effective reward program strategies.
Ensuring sustainable staff loyalty
Schier explores a number of strategies for sustaining staff loyalty in restaurants
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