MSUFCU at FinovateSpring 2023 – Boosting financial inclusion in the US

Progress: NaN%
Current Time 0:00
Duration Time 0:00

MSUFCU at FinovateSpring 2023 – Boosting financial inclusion in the US

About the speakers
  •  Ben Maxim
    Ben Maxim
    Chief Digital Strategy & Innovation Officer at MSU Federal Credit Union
    I joined MSU Federal Credit Union in 2007 and currently serve in a dual role as Chief Digital Strategy and Innovation Officer for MSUFCU and as Chief Technology Officer for MSUFCU’s wholly-owned CUSO Reseda Group and its subsidiaries. I am responsible for assessing emerging business trends and technologies, providing strategic direction for existing and future digital channels, and facilitating innovation throughout the Credit Union including leading their innovation center The Lab at MSUFCU. I am also responsible for the technology and product pillars of Reseda Group and its subsidiaries including Spave a financial wholeness fintech and Ever Green 3C a financial education and consulting CUSO. I received my bachelor’s degree from Michigan State University and a professional certificate in Innovation & Entrepreneurship from Stanford University. I am currently going through Wave 17 of Filene's i3 Innovation Leadership Program. Honored to be selected as the 2022 Technologist of the Year by Finopotamus.
  • Paul Hindle
    Paul Hindle
    Editor at FinTech Futures
    Paul Hindle is Editor at FinTech Futures. He has over seven years' experience in editorial, production and management roles for print and online publishing companies. He was previously News Editor for a global financial technology news start-up and has overseen the production and publication of over 500 books for two market-leading academic and technology publishing houses.

Key takeaways

How new innovations and tech developments can support these customers and the services banks should be looking to offer.

Whether community banks and credit unions are best placed to address the gap in banking for the underserved/underbanked.

How MSU Federal Credit Union has looked to approach its own digital strategy as it looks to remain adaptable and ensure it’s hitting customer expectations.