PANEL DISCUSSION | Unfolding the Home as the Centre of Care
PANEL DISCUSSION | Unfolding the Home as the Centre of Care


Dr Shannon Nott is the Rural Director of Medical Services for Western NSW Local Health District. Through this role, he oversees 35 rural and remote hospitals and multipurpose services across western NSW. Shannon also works for the Royal Flying Doctors Service (South Eastern Section) as a retrieval and primary care Rural Generalist. Shannon also works as a GP Anaesthetist at Dubbo Base Hospital. Through his work with Western NSW LHD, Shannon led the implementation of the region’s vCare critical care hub, a 24/7 virtual support and logistics centre designed to assist rural and remote communities. Shannon has also led the creation of Australia’s first Virtual Rural Generalist Service as well as the development of a Virtual Clinical Pharmacy Service for rural communities. Following being awarded a prestigious Churchill Fellowship in 2014, Shannon has been regarded as an expert in the field of virtual care. In 2020, this expertise was recognised when he was appointed as the clinical lead for the Virtual Care Community of Practice for NSW Health, coordinating the virtual care COVID-19 response for the state. He was also appointed as the inaugural Clinical Director of the Virtual Care Accelerator, a multi-agency business unit embedded within NSW Health to advance virtual care across the state. This role has now transitioned under the NSW Ministry of Health where Dr Nott has been appointed as the Virtual Care Medical Advisor for NSW Health. Dr Nott has also supported the progression of research in both rural and remote communities and virtual care. Most recently, Dr Nott has been Chief Investigator for the Translational Research Grant: “A stepped wedge trial of efficacy and scalability of a virtual clinical pharmacy service (VCPS) in rural and remote NSW health facilities,” as well as the COVID-19 Research Grant: “Evaluation of the Virtual Rural Generalist Service.” Through these roles, Dr Nott has led large mixed methods studies in real-world virtual care projects utilising a broad array of clinical and heath information including ED, inpatients, incident reporting and patient experience datasets. Shannon is also a member of the World Health Organization’s Roster of Digital Health Experts, sits on Rural Council of the World Congress of Family Physicians (WONCA) and was previously the NSW Rural Representative to the Federal AMA. As a clinical leader in NSW, Shannon sits on the NSW Health COVID Clinical Council and is an advisor to the Rural Doctors Network.

Cassie is the Nursing Director for Integrated Care Systems, Wellbeing SA. My Home Hospital is a Wellbeing SA public Hospital in the Home service, delivered by a joint venture of Calvary and Medibank. Cassie has been in the HITH space at government level since 2016 and after undertaking a state wide review of HITH services, she led the development of the first Hospital in the Home Policy Guideline for South Australia. Cassie is also an Emergency Nurse Practitioner, continuing a clinical role at The Queen Elizabeth Hospital Emergency Department since 1997.


Dr Konrad Kangru is a rural GP from Proserpine in north Qld. He has been in rural practice for over 20 years, and supervises students and registrars in his practice. Dr Kangru is also very actively involved with rural health advocacy and policy, serving on multiple Councils and Boards for the purposes of reducing fragmentation in rural health care delivery, and seeing that rural patients and communities receive the same quality of care as their urban colleagues

An experienced health service director with a clinical and research background in health, Dr Fiona Hinchliffe has held key senior positions within the healthcare sector. Fiona is currently the Executive Director for Residential Care and Community Services for Mater in Queensland overseeing the delivery of out of hospital care, including hospital in the home, rehabilitation in the home, preventative health programs for the elderly, NDIS services, and health and well being programs for all members of the community
This clinically led panel will be discussing equity of care and collaborative clinical perspectives around integrating virtual care and remote patient monitoring innovations into enhanced hospital in the home programs:
• Differing healthcare organisation approaches to integrated Innovations • Lessons learnt and successes throughout the process • Opportunities for start-up innovation to successfully become incorporated within clinical programs