Name: Prepping your roadmap: building the basis to transform care
Uploaded: 2023-11-02T01:50:32.747Z
Duration: 544.18
Description: In this engaging and informative video, Soraya Selinger, the Strategic Initiatives Manager at Standards Australia, shares valuable insights into the role of standards and regulation in AI adoption and transformation, particularly in healthcare.

Soraya Edited_1.mp4

Soraya Edited_1.vtt

Subtitles

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Standards are a

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form of regulation.

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They're completely, voluntary

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there is no, there's no onus

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for people to actually use

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them, but through the way that

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they're developed, they're

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harmoniously developed with

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stakeholders from government,

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academia, industry.

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They naturally have a higher

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adoption rate because people

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generally import into what

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they're developing together

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and therefore the...

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The outcome itself is already

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harmonious in its existence.

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I

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am welcom this

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insightful discussion

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at Streamly Healthcare.

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Today I'm with

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Soraya Selinger.

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Hi Soraya.

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Do you want to start

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by introducing yourself

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to our audience?

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Yeah, absolutely.

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So we're going to talk

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about building the

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basis to transform care.

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So the first question I

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have for you is that, What

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key consideration should

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healthcare organization focus

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on when creating a roadmap for

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integrating AI into patient

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care and how can standards

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guide them in this process?

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Yeah, it's a good question.

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There's quite a lot of

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work already done in terms

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of standards development.

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There are 20 AI standards

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and there's another

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30 in development.

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So, there is a

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significant amount.

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They're not specific

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to healthcare.

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They're sector agnostic,

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but they exist.

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I guess the challenge you're

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going to find with healthcare,

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and you'd find this across

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all industries, is that

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people have a very specific

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understanding of what they

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need and what they want, but

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the patient side might not

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necessarily reflect that.

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So with AI and healthcare,

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when you're thinking

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about a roadmap, you'd

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have to be thinking about

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keeping patients safe and

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data biases, governance,

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trust, accountability,

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and standards can help

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with the overall top line

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measurements of those tools.

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Yeah, of course, like with

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AI coming into healthcare, it

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would be like a lot of things

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to take into consideration.

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It's something new, and

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whenever there's something

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new, you have also to

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think about what's going

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to happen in the future.

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About,  if you can share

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about some insight on how

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standards and regulation play

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a pivotal role in preparing

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healthcare systems for AI

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adoption and transformation.

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So, I guess in terms of

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regulation and policy,

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standards are a form

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of regulation, they're

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completely, voluntary, there

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is no, there's no onus for

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people to actually use them,

{{00:02:58}}
but through the way that

{{00:02:59}}
they're developed, they're

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harmoniously developed with

{{00:03:02}}
stakeholders from government,

{{00:03:04}}
academia, industry, they

{{00:03:06}}
naturally have a higher

{{00:03:07}}
adoption rate because people

{{00:03:09}}
generally have bought into

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what they're developing

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together and therefore.

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The outcome itself is already

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harmonious in its existence.

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That then can help inform

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regulation and policy, and

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government can choose to,

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you know, uplift any of that

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if they choose, but that's

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kind of separate from us.

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We just look at the top

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line of building the

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foundations and the soft law.

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What's the role of

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international collaboration

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in implementing this AI

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adoption in the future?

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Yeah, so Standards Australia

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sit at ISO and IEC as the

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Australian representative.

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So in that international

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context, we are that voice.

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If you look at things

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like the EU AI Act, it

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mentioned standards 27 times.

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So using an international

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standard from an Australian

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tech perspective is hugely

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beneficial because it

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means that you're gonna

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be able to export your

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product across Europe and

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potentially other places.

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It makes it interoperable with

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other pieces of legislation

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such as that act or, you know,

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acts in other countries that

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are participating in that ISO

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standards development process.

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I think, generally, we always

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lean towards developing global

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standards as a first point.

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That, for us, is

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kind of the...

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The first attempt is, can we

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adopt this internationally,

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if not, can we modify it

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for the Australian context.

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That should be the goal.

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Exactly, exactly right.

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So by the time you get to

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a point where you've got a

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standard and you're, you're

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about to implement it should

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be something that actually

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can translate globally.

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And in your journey towards

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transforming care with AI,

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like with your experience.

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What are some of the

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challenges and opportunities

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that you have observed in

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looking at the implementation

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of AI into healthcare?

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Yeah, it's a good question

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because the thing that

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we've noticed the most is

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that people want to develop

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standards for AI in healthcare

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specifically, but actually

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all of the standards that

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exist are sector agnostic.

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So there's a standard on data

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bias or governance or trust.

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All of those things can

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be completely applied to

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healthcare and should be

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applied to healthcare.

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And it's when people try to

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reinvent the wheel 'cause they

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feel like there needs to be

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a specific use case, that it

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actually becomes complicated.

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Whereas if you have a look at

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what already exists and then

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apply into your context, it

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would be a, a much smoother

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journey and easier journey.

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And the thing that I keep

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hearing about here is that

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there's an opportunity to help

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with patient care by cutting

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down the administrative

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hours for medical staff.

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I heard some wild stuff.

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It's something like 50

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percent of medical errors for

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primary care are actually done

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through administration errors.

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So if you can use AI for

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things like that, which

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help free up productivity

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time, then you kind of...

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Free yourself up

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for everything else.

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Exactly.

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So yeah, I think that

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that's an opportunity

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as well as a challenge.

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Yeah.

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I think like also when you

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try to do too much, you end up

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on making a lot of confusion.

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So I think it's focusing

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on one thing at a time

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is the best practice that

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we can take in practice.

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Mostly not just in AI, but

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in everything we do in life.

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Totally.

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And a lot of the work

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that the standards done.

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There's one coming out

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specifically, which is a

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management system standard

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that looks at governance.

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That looks at how do I

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govern my organization.

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That's applicable

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to everything.

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Yeah.

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Like how risk adverse am I?

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What's the use

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case in my context?

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And how can I apply

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that in where I am and

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govern my business?

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So it's, it's to your point

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about being level headed.

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And then like the last

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question to end the interview

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with,  if you can provide

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some example of a successful

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initiative that you're ready

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saw in adopting AI into

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healthcare and ultimately

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improving their patient

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outcomes and experience.

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Yeah, so it's, well,

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it's not specific to

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healthcare, but it's

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actually about that standard

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that I just mentioned.

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So that is coming out in, we

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believe it's Q1 next year.

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And there's a company in

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Canada called the SCC and

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they partnered with the

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big consulting firm EY.

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And they did a pilot

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program and I thought

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this was incredible.

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So they put the standard

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into practice for the entire

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organization for a period

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of, I believe it was nine to

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twelve months to basically

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work out the teething pains

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and how it helps govern and

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understand risk and how you

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can put a standard into, I

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guess a different context

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and see how it holds up.

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I think doing more like that

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in health care is really

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important, there's always

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a fine balance with new

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technology and developing

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standards or regulation and

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policy because you don't

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want to move too quickly

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before the technology's

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advanced and stifle

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innovation, but you also

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want to put the safeguards

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and the guard, correct,

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exactly, and the guardrails

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in place to make sure you

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keep people safe, right?

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This is about trust.

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It's about accountability.

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It's about risk, so I think

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the best opportunities to

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use forthcoming standards

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like that, which are more

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top line for governance and

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apply them in the context of

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some of the organizations.

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Thank you for joining

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me in this discussion.

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I hope that our audience

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will find this insightful

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and yeah, I wish you the

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best for your future.

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I'm looking forward

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to see where AI will

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take us in Healthcare.

Expert Insight

In this engaging and informative video, Soraya Selinger, the Strategic Initiatives Manager at Standards Australia, shares valuable insights into the role of standards and regulation in AI adoption and transformation, particularly in healthcare.