Name: Q2
Uploaded: 2021-08-10T21:36:43.365Z
Duration: 596.04

Ben Mullins - FinovateEurope 2020 _ Dorsum_2 (1).mp4

Q2.vtt

English

{{00:00:11}}
Hello everybody.

{{00:00:12}}
My name is Greg Varnell, vice president of engineering at Q2.

{{00:00:17}}
Q2 is a financial experience company that provides digital banking
and lending products for banks and credit unions around the country.

{{00:00:27}}
We're headquartered in Austin, Texas,
and we have offices around the globe.

{{00:00:31}}
So fintechs and the audience.

{{00:00:32}}
I want to ask you a question.

{{00:00:34}}
What is it like to partner with a bank, a bank you might
want to close your ears here, but you're probably thinking

{{00:00:40}}
things like stressful, difficult, maybe even impossible.

{{00:00:44}}
I kind of compare it to trying to cook
a meal in somebody else's kitchen.

{{00:00:48}}
You don't know where everything is.

{{00:00:49}}
You don't have access to all the right tools
and it can be really, really time-consuming.

{{00:00:55}}
Now banks, if I asked you the same question,
what is it like to partner up with a FinTech?

{{00:01:00}}
You probably have a similar answer.

{{00:01:01}}
You probably say, Hey, it's like somebody cooking in your kitchen.

{{00:01:04}}
They're asking tons of questions.

{{00:01:05}}
They don't know where anything is.

{{00:01:07}}
They're making a mess of things.

{{00:01:08}}
They're using your blender as a food processor.

{{00:01:11}}
It's just a real challenge at the end
of the day, the meal might be fantastic.

{{00:01:15}}
You might get the end result you want, but the experience isn't great.

{{00:01:19}}
And I Q2 we're really trying to solve that.

{{00:01:23}}
Introducing the Q2 partner marketplace, we have basically
solved the challenge of banks and fintechs partnering

{{00:01:31}}
up together by creating an app store and integrating
it directly inside of our digital banking platform.

{{00:01:37}}
So fintechs, you can put your product integrated into the Q2
ecosystem, utilizing the caliper, SDK, the absolute best SDK

{{00:01:48}}
in the industry, built on the best platform in the industry
and integrate your product directly with the Q2 system.

{{00:01:55}}
You can then go into our app store and upload your product.

{{00:01:59}}
You can put your pricing information and all of the
details, the value proposition of that product inside

{{00:02:05}}
of our app store and then FIS can choose to provide
those offerings inside of their digital banking channel.

{{00:02:14}}
Now, banks want to partner with fintechs, even though
it's challenging, their end-users are begging for it.

{{00:02:19}}
And the recent ITA survey, 70% of small business owners said they
wished their primary financial institute would partner with more

{{00:02:29}}
fintechs to bring more innovative solutions into the digital banking
experience and we have done that with the Q2 part in our marketplace.

{{00:02:39}}
So what I would like to do is invite one of the very
first partners that joined the Q2 partner marketplace.

{{00:02:45}}
Derek Sutton is here with us from auto books and Derek I would
love for you to tell the audience a little bit about your

{{00:02:50}}
experiences with the Q2 platform and the Q2 partner marketplace.

{{00:02:55}}
Absolutely.

{{00:02:55}}
Thanks Greg.

{{00:02:56}}
I'm excited to share the autobooks experience
with the Q2 marketplace with everyone.

{{00:03:00}}
So first a little bit about autobooks, you know at autobooks what we
do is we effectively help financial institutions better serve micro

{{00:03:07}}
and small businesses that are largely underserved in today's banking.

{{00:03:11}}
We help business owners accept online payments
directly into their existing checking accounts.

{{00:03:15}}
They can send digital invoices, they can manage their
business back office all from, you know, the Q2 digital

{{00:03:21}}
banking experience, which, which is powerful for us.

{{00:03:23}}
We believe it's important for financial institutions to offer
enhanced tooling because not being providers like PayPal, square,

{{00:03:31}}
QuickBooks are aggressively targeting the small business market.

{{00:03:34}}
They're looking to disintermediate the posit
and merchant relationships from financials.

{{00:03:39}}
And so what the industry needs are partners like Q2 that offer
the ability for vendors like us to lower the barrier of entry

{{00:03:46}}
so that we can get to market quicker so that we can get access
to millions of in-users not thousands and so the marketplace for

{{00:03:52}}
us, hasn't allowed us to onboard financial institutions faster.

{{00:03:56}}
We're gaining access to their end customers quicker.

{{00:03:59}}
And all of this is possible because we're able to deploy
and innovate and days and weeks, not months and years.

{{00:04:05}}
Okay, this is looking great so far.

{{00:04:06}}
So can you show us what the end user
experience is like in the platform?

{{00:04:11}}
Yeah, sure.

{{00:04:12}}
Greg, be happy to, so what we're going to do
here is log into a digital banking experience.

{{00:04:17}}
This is a demo environment.

{{00:04:18}}
We call it thrive.

{{00:04:19}}
It's just a brand that we created for this demo.

{{00:04:21}}
But what you're seeing here is what looks like a typical
digital banking experience integration with the core

{{00:04:26}}
showing accounts, transaction history, et cetera.

{{00:04:29}}
These are all the things that Q2 has created
historically that we're really proud of.

{{00:04:33}}
But we understand they were maybe a challenge for us
to, to bring across the finish line with our partners.

{{00:04:38}}
And so what happens here as an end-user?

{{00:04:40}}
I see this ad for autobooks and I'm intrigued about that offering.

{{00:04:45}}
And so I click on that ad and I'm taken
directly in to the Q2 marketplace.

{{00:04:50}}
And so it's an app store and I basically go
through and read about, again, the value prop.

{{00:04:55}}
This is what auto books as described their product.

{{00:04:57}}
As they priced it out, they put screenshots, et cetera
and I just simply go through a checkout process.

{{00:05:03}}
I click buy now and I'm taken through a store.

{{00:05:07}}
So everything that is associated with the checkout workflow
is created inside of the marketplace that is owned by two too.

{{00:05:15}}
So the invoicing, the billing, the
collections, everything is  responsibility.

{{00:05:20}}
So as a FinTech, if you don't have those integrations,
No problem, we will handle those for you.

{{00:05:25}}
So the end user either inserts their credit card or transfers from
one of their bank accounts and they purchase the Autobook product.

{{00:05:31}}
Now Q2 does all of the provisioning in the integration
work that auto books had done with the caliper SDK.

{{00:05:37}}
And we take the end user directly into the auto books experience.

{{00:05:41}}
And so, as an end-user, I learned about
auto books, I researched it, I purchased it.

{{00:05:46}}
And now look, I'm inside of the auto book experience directly
inside of the platform, but you can take that one step further.

{{00:05:53}}
If I close this app, auto books has also created widget
level integrations directly inside of the platform.

{{00:06:01}}
So obviously I can go over to the auto books experience
and create an invoice, but I can also click on created.

{{00:06:07}}
Directly from inside of the Q2 experience.

{{00:06:10}}
So I click on new, new invoice and I'm still inside of the
Q2 digital platform experience and I can create an invoice.

{{00:06:18}}
And the other thing is now that auto books is integrated
with our platform, that single integration now connects

{{00:06:25}}
with every single core that the Q2 platform connects to.

{{00:06:29}}
So over 40 cores now auto books automatically integrates with.

{{00:06:34}}
They have access to our 450 plus financial institutions are over
17 million end users and are over 1.5 million small businesses.

{{00:06:44}}
All with that single integration.

{{00:06:46}}
And then now it's  job to use our smart marketing engine or use our
other tools like discover to get those users over to those experience.

{{00:06:54}}
So in this example that we have here on the screen is I looked through
my transaction history and I see that I had an international wire.

{{00:07:02}}
Well, I could've saved time and money by using the Q2 partner
marketplace integration with transferwise in order to send that

{{00:07:10}}
money overseas, it, would've got to the end user within 20 seconds.

{{00:07:13}}
So we can do integrations with our platform to drive
the end user to the experience that fintechs create.

{{00:07:19}}
So fintechs, I just asked you to imagine, what
could you do with your platform integrated with

{{00:07:25}}
our platform and access to all of those end-users.

{{00:07:29}}
Yeah, no, this is really excellent.

{{00:07:31}}
And I have to imagine there's a lot of fintechs watching this
right now, who are happy to take you up on that little challenge.

{{00:07:35}}
So just imagine what they could do.

{{00:07:37}}
Derek, I'd love to know a little bit more about your experience
with the Q2 tools and the marketplace experience from your side.

{{00:07:43}}
Absolutely.

{{00:07:44}}
As one of those fintechs and you know what, growing in emerging
FinTech, the marketplace for us has done exactly what we needed.

{{00:07:51}}
They've given us access to more financial institutions.

{{00:07:54}}
So our pipeline is great.

{{00:07:56}}
And not only do we have access to more financial institutions
and ultimately they're in customers, we're able to deploy

{{00:08:02}}
our app literally in days and weeks, not months and years.

{{00:08:05}}
So it's one thing to get the FII contracted and
Seoul, and then start to work on the integration.

{{00:08:10}}
It's another thing to be live in 30 days within users.

{{00:08:13}}
And so leveraging, leveraging the marketplace to do that
has been great, but we've also leveraged the SDK, the build

{{00:08:19}}
functionality from our platform directly into the Q2 users.

{{00:08:24}}
This is powerful.

{{00:08:25}}
It lowers the barrier of entry for an end user and end user.

{{00:08:28}}
Now you know, at the moment of need, whenever they go to a
banking channel of which they're used to transacting looking

{{00:08:34}}
at their money, they can now accept money from their customers.

{{00:08:37}}
They can now manage their business directly
inside of their online and mobile banking channel.

{{00:08:42}}
That's huge and so as a growing FinTech company, this
is exactly what we need from a technology partner.

{{00:08:47}}
We need to be able to better.

{{00:08:49}}
Our financial institutions they're in clients.

{{00:08:52}}
So it highly recommend any FinTech company.

{{00:08:54}}
Go get your hands on the SDK.

{{00:08:56}}
Get inside the marketplace.

{{00:08:57}}
You won't regret it.

{{00:08:59}}
Awesome.

{{00:09:00}}
Thanks so much, Derek.

{{00:09:01}}
So how do you get your hands on the Q2 caliper SDK?

{{00:09:05}}
Well, you can go to Q2 developer.com and you can sign up,
get access to the SDK documentation and read all about

{{00:09:12}}
the capabilities of the platform and the integrations
into the platform and better yet come by our booth.

{{00:09:19}}
Come meet with the Q2 members also meet with Derek, learn more about
the marketplace and learn more about the integration capabilities.

{{00:09:27}}
We're really excited to talk with you.

{{00:09:29}}
We're inspired daily by the Fintech's
new features and functionalities.

{{00:09:32}}
They're bringing to the market, and we're really excited
to partner up with you and get those out to again, the 17

{{00:09:38}}
plus million end users that we have utilizing our platform.

{{00:09:41}}
Thanks so much for your time.

My name is Greg Varnell, vice president of engineering at Q2.

Q2 is a financial experience company that provides digital banking
and lending products for banks and credit unions around the country.

We're headquartered in Austin, Texas,
and we have offices around the globe.

What is it like to partner with a bank, a bank you might
want to close your ears here, but you're probably thinking

things like stressful, difficult, maybe even impossible.

I kind of compare it to trying to cook
a meal in somebody else's kitchen.

You don't have access to all the right tools
and it can be really, really time-consuming.

Now banks, if I asked you the same question,
what is it like to partner up with a FinTech?

You probably say, Hey, it's like somebody cooking in your kitchen.

They're using your blender as a food processor.

It's just a real challenge at the end
of the day, the meal might be fantastic.

You might get the end result you want, but the experience isn't great.

And I Q2 we're really trying to solve that.

Introducing the Q2 partner marketplace, we have basically
solved the challenge of banks and fintechs partnering

up together by creating an app store and integrating
it directly inside of our digital banking platform.

So fintechs, you can put your product integrated into the Q2
ecosystem, utilizing the caliper, SDK, the absolute best SDK

in the industry, built on the best platform in the industry
and integrate your product directly with the Q2 system.

You can then go into our app store and upload your product.

You can put your pricing information and all of the
details, the value proposition of that product inside

of our app store and then FIS can choose to provide
those offerings inside of their digital banking channel.

Now, banks want to partner with fintechs, even though
it's challenging, their end-users are begging for it.

And the recent ITA survey, 70% of small business owners said they
wished their primary financial institute would partner with more

fintechs to bring more innovative solutions into the digital banking
experience and we have done that with the Q2 part in our marketplace.

So what I would like to do is invite one of the very
first partners that joined the Q2 partner marketplace.

Derek Sutton is here with us from auto books and Derek I would
love for you to tell the audience a little bit about your

experiences with the Q2 platform and the Q2 partner marketplace.

I'm excited to share the autobooks experience
with the Q2 marketplace with everyone.

So first a little bit about autobooks, you know at autobooks what we
do is we effectively help financial institutions better serve micro

and small businesses that are largely underserved in today's banking.

We help business owners accept online payments
directly into their existing checking accounts.

They can send digital invoices, they can manage their
business back office all from, you know, the Q2 digital

banking experience, which, which is powerful for us.

We believe it's important for financial institutions to offer
enhanced tooling because not being providers like PayPal, square,

QuickBooks are aggressively targeting the small business market.

They're looking to disintermediate the posit
and merchant relationships from financials.

And so what the industry needs are partners like Q2 that offer
the ability for vendors like us to lower the barrier of entry

so that we can get to market quicker so that we can get access
to millions of in-users not thousands and so the marketplace for

us, hasn't allowed us to onboard financial institutions faster.

We're gaining access to their end customers quicker.

And all of this is possible because we're able to deploy
and innovate and days and weeks, not months and years.

So can you show us what the end user
experience is like in the platform?

Greg, be happy to, so what we're going to do
here is log into a digital banking experience.

It's just a brand that we created for this demo.

But what you're seeing here is what looks like a typical
digital banking experience integration with the core

showing accounts, transaction history, et cetera.

These are all the things that Q2 has created
historically that we're really proud of.

But we understand they were maybe a challenge for us
to, to bring across the finish line with our partners.

I see this ad for autobooks and I'm intrigued about that offering.

And so I click on that ad and I'm taken
directly in to the Q2 marketplace.

And so it's an app store and I basically go
through and read about, again, the value prop.

This is what auto books as described their product.

As they priced it out, they put screenshots, et cetera
and I just simply go through a checkout process.

I click buy now and I'm taken through a store.

So everything that is associated with the checkout workflow
is created inside of the marketplace that is owned by two too.

So the invoicing, the billing, the
collections, everything is  responsibility.

So as a FinTech, if you don't have those integrations,
No problem, we will handle those for you.

So the end user either inserts their credit card or transfers from
one of their bank accounts and they purchase the Autobook product.

Now Q2 does all of the provisioning in the integration
work that auto books had done with the caliper SDK.

And we take the end user directly into the auto books experience.

And so, as an end-user, I learned about
auto books, I researched it, I purchased it.

And now look, I'm inside of the auto book experience directly
inside of the platform, but you can take that one step further.

If I close this app, auto books has also created widget
level integrations directly inside of the platform.

So obviously I can go over to the auto books experience
and create an invoice, but I can also click on created.

Directly from inside of the Q2 experience.

So I click on new, new invoice and I'm still inside of the
Q2 digital platform experience and I can create an invoice.

And the other thing is now that auto books is integrated
with our platform, that single integration now connects

with every single core that the Q2 platform connects to.

So over 40 cores now auto books automatically integrates with.

They have access to our 450 plus financial institutions are over
17 million end users and are over 1.5 million small businesses.

And then now it's  job to use our smart marketing engine or use our
other tools like discover to get those users over to those experience.

So in this example that we have here on the screen is I looked through
my transaction history and I see that I had an international wire.

Well, I could've saved time and money by using the Q2 partner
marketplace integration with transferwise in order to send that

money overseas, it, would've got to the end user within 20 seconds.

So we can do integrations with our platform to drive
the end user to the experience that fintechs create.

So fintechs, I just asked you to imagine, what
could you do with your platform integrated with

our platform and access to all of those end-users.

And I have to imagine there's a lot of fintechs watching this
right now, who are happy to take you up on that little challenge.

Derek, I'd love to know a little bit more about your experience
with the Q2 tools and the marketplace experience from your side.

As one of those fintechs and you know what, growing in emerging
FinTech, the marketplace for us has done exactly what we needed.

They've given us access to more financial institutions.

Q2 is a financial experience company dedicated to providing digital banking and lending solutions to banks, credit unions, alternative finance, and fintech companies in the U.​S.​ and internationally. With comprehensive end-to-end solution sets, Q2 enables its partners to provide cohesive, secure, data-driven experiences to every account holder – from consumer to small business and corporate. Headquartered in Austin, Texas, Q2 has offices throughout the world and is publicly traded on the NYSE under the stock symbol QTWO.