Name: Safety insights from the Qatar World Cup 2022
Uploaded: 2024-01-17T23:22:07.259Z
Duration: 333.97
Description: Bruce Kemp, Health and Safety Director for RATP Dev in Australia, shares insights from the Qatar World Cup highlighting the importance of safety climate surveys, meticulous planning, and becoming a learning organization. Discover how Qatar successfully managed diverse challenges, prioritizing safety and leaving a secure legacy.

Bruce Kemp.mp4

Bruce Kemp 2.vtt

Subtitles

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Hi everyone, my

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name's Bruce Kemp.

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I'm the Health and

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Safety Director for

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RATP Dev in Australia.

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My primary role is

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on the Western Sydney

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Airport Metro Contract.

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Qatar World Cup presented

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so many challenges.

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Obviously we had COVID.

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We had an environment where

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people were unable to work.

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And we had a very

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difficult environment with

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regard to climate and 47

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different nationalities.

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Safety climate

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was so important.

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At the beginning during World

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Cup preparations, we undertook

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a safety climate survey,

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which was repeated every year

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through the journey of the

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World Cup so that we could

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have a snapshot, a look in

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to see the sentiment of staff

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and how they felt regarding

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health and safety at work.

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With the World Cup being

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in Qatar and the very

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first World Cup ever being

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undertaken in the Middle

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East, there was kind of a

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stigmatism, which Qatar worked

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extremely hard to overcome.

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They had issues around

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fatalities in construction,

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which had sometimes were

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blown out of all proportions

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in the media through to

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the challenges of COVID-19.

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The country managed

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that very, very well.

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It set up a number of review

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committees, organizing

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committees, and worked

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incredibly close with

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all of the stakeholders.

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To name a few, obviously

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ourselves as the operator,

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the Minister of Interior, to

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look at security arrangements

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for the event, and all the

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other stakeholders including

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the World Cup organizers

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themselves for FIFA.

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I think for me there's

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three things: Planning - so

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taking the time to plan

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the event well ahead of

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schedule, making sure that

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people involved in that

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process understand the plan.

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Preparation - I cannot

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emphasize having to

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prepare, prepare, prepare.

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Which involves  training the

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people, involving engaging the

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stakeholders and exercising.

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Take the opportunity to

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have large scale exercises

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to practice, to rehearse.

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And the last part is being

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a learning organization

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- being in an environment

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where people can learn, can

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understand, can grow, and can

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give them the opportunities.

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That after the World Cup,

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what are they going to

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do, move on to their next

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opportunities because of

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these skills and expertise

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that they have obtained.

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Look, I think the biggest

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safety initiatives were

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obviously understanding the

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importance of it being a

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learning journey for everyone.

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Recognizing the importance

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of safety critical skills

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in the workplace, focusing

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our time and attention to

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train and retrain those

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individuals and taking time

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to implement a learning

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journey for everybody.

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The core of the success of

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this event was the baseline of

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having a competency management

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system where everyone was

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engaged in this system.

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Everyone had a learning

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journey in which they,

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and a learning pathway in

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which they, in which they

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participated in regular

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activities, but a learning

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journey that they can now take

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these opportunities anywhere

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they go across the world.

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Leaving a legacy for a

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country like Qatar was

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the most important thing.

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New country.

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First time that an event

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had been held in the Middle

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East, it was all about

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leaving a good impression.

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Creating an environment

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that is safe for people and

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in our case, contractors,

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staff and our customers.

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Leaving an environment

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where it is secure.

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So focusing on security and

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creating an environment where

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people do feel safe, they do

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feel secure, and that they

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leave Qatar having, you know,

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a very positive experience.

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Training education was

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the cornerstone of the

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delivery of the World Cup.

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It was across every aspect

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of the program, every aspect

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of the schedule, and every

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aspect of what our staff and

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contractors did, including

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those from third parties.

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Training formed a formidable

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part of the success of the

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event, including police,

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law enforcement, government

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officials through to

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the World Cup organizers

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themselves, through to

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ourselves as the operator.

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The learning journey was

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across all aspects of the

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project, was well received by

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people, and the most important

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part is everyone knew that

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they had a learning journey.

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What they needed to do,

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what they needed to achieve,

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and everyone's role and

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responsibility in which

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they played to make the

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event such a success.

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Expert Insight

Bruce Kemp, Health and Safety Director for RATP Dev in Australia, shares insights from the Qatar World Cup highlighting the importance of safety climate surveys, meticulous planning, and becoming a learning organization. Discover how Qatar successfully managed diverse challenges, prioritizing safety and leaving a secure legacy. 

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Bruce Kemp

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