More than ever, investors are looking for seamless plug-and-play solutions to address consumer expectations in the 'new normal' times.

Systems will work in a way that will allow institutions to understand small business needs so deeply they will be able to anticipate their needs.

The rising demand for social responsibility means a new asset class emerges. New tools to develop products for investors who want to invest in that space are urgently needed.

The creator economy is turning individuals into small businesses. Banks have to pay attention to this emerging middle class and address their needs.