SME Challenges in a Pandemic

SME Challenges in a Pandemic

12 Nov 2021
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Kimberley KirkKimberley KirkExecutive Vice President and COO at Queensborough National Bank & Trust Co

Kimberly Kirk is Executive Vice President, Chief Operations Officer for Queensborough National Bank & Trust Company, a $1.8 billion financial institution based in Louisville, GA. In her role, Kim is responsible for Information Technology, Information Security, Project Management, Business Intelligence, Core Solutions, Deposit, Cash Management, and EFT Operations, Retail Operations, and Product Management. She began her banking career as a bank examiner for the State of South Carolina regulating state-chartered banks and trust companies before transitioning into community banking in 2002. Kim worked with four de novo banks prior to joining Queensborough in various finance and operations capacities.

Kim earned her Bachelor’s degree in Business Administration from Furman University, her MBA from Clemson University, and is a graduate of the American Bankers Association’s Stonier Graduate School of Banking. Kim is a member of the ABA Core Platforms Committee, the ABA Community Bankers Council, Immediate Past Chair of the Georgia Bankers Association Operations and Technology Committee, and a member of the Community Bankers Association of Georgia’s Innovation Committee where she is engaged with the Advanced Technology Development Center and Georgia Fintech Academy.

Scott StewartScott StewartCEO at Innovative Lending Platform Association

Over the past 20 years, Scott envisioned, designed, built, and operated a variety of organizations to successfully achieve public policy objectives.

As the CEO of the Innovative Lending Platform Association, Scott guides the development and expansion of the organization representing online small business lenders. ILPA advances best practices and standards that support responsible innovation and access to capital for small businesses. Under Scott’s leadership, ILPA successfully developed small business financing disclosure legislation in New York and guided it through passage in the legislature. The Governor signed it into law in 2020.

Previously, as the Senior Director of FinTech Initiatives for the Financial Services Roundtable, Scott developed and implemented collaborative programs between technology companies and financial institutions to find common ground on technical issues and public policy.

He also designed and executed the first FinTech Ideas Festival that featured the world’s leaders at the confluence of finance, innovation and technology and was livestreamed by CNBC. The event included 110 CEOs from the financial services and technology industries and top trended on Twitter.

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Description

What is the "new normal" and how should companies adopt it? This is one of the main questions SMEs ask post-pandemic. Kimberly Kirk, Executive VP at Queensborough National Bank & Trust and Scott Stewart CEO at Innovative Lending Platform Association discuss the potential challenges waiting for SMEs in the coming year.

Table Of Contents

Kim Kirk
Following the pandemic, small businesses were left with a slew of unresolved issues. Many questions are waiting to be answered for small businesses. Kirk breaks down a few key questions SMEs are concerned about post-pandemic.
Scott Stewart
During the pandemic, a remarkable digital lending adaption process had begun. SMEs' concerns about cooperating with FinTech have faded. Stewart explains why this shift has a long-term impact and how it facilitates the rapid growth of SME-Fintech collaborations.
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