Technologies: How to choose what's right for your organization?

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Technologies: How to choose what's right for your organization?

About the speaker
  • Jean-Pierre Sleiman
    Jean-Pierre Sleiman
    Head of Digital Operations at N26
    Jean-Pierre Sleiman is the Head of Digital Operations at N26, where he oversees 3 teams in charge of supporting the Operations department with AI, Automation, Data and Digital Solutions. He has been working on several innovative projects to enhance customer experience and efficiency, and has been particularly involved in scaling and improving Neon, N26' Customer Service chatbot, that handles several millions of customer interactions per year in 5 languages.

Key takeaways

Key trends changing financial services right now

The evolution of customer experience

ChatGPT and its potential within financial services