The manager's role in shaping positive employee experiences

The manager's role in shaping positive employee experiences

0:00
0:00
|
0:00
https://cdn.streamly.video/Dr_adam_hickman_3_49c97d2dbb.jpg
PREVIEW
Dr. Adam HickmanDr. Adam HickmanVice President of Learning, Org Development and Cast Members at Partners at Walt Disney Company

Dr. Adam Hickman serves as the Vice President of Organisational and Cast Development at the Walt Disney Company and is an internationally known expert in workplace management practices. He consults with clients to develop integrated programs for employee development based on the latest scholarly resources and practitioner knowledge. As a scholar and practitioner, Dr. Hickman helps clients worldwide assess their human capital management needs and design performance optimisation strategies.

Dr. Hickman leverages his in-depth knowledge of remote working and managing hybrid employees in his work with clients. After completing his study on the effects of workplace isolation on remote workers’ performance, he has published over 90 research articles as an expert in engaging and managing employees. He is the co-author of “Leadership Theory in Action: Application and Practice in the Modern Workplace.” The book distils abstract concepts into tangible, usable strategies for being an effective leader in the modern organisation.

Over Dr. Hickman’s career, he has served as a Senior Workplace Practice Leader for Gallup, overseeing all learning content used by consultants and ensuring the latest studies are relevant and add value to clients.

Adam holds a doctorate in organisational development, a master’s degree in organisational leadership, a master’s degree in leadership, and a bachelor’s in communication. Adam has also completed executive education at the University of Michigan Stephen M. Ross School of Business and the University of Notre Dame Mendoza College of Business.

Description

Employee experience is crucial to ensuring long-term business success as research shows that a positive employee experience results in higher retention rates and better performance. But in a truly human-centric working environment, that positive experience is no longer solely moulded by HR. Dr Adam Hickman spoke to Streamly about why the manager role is so important and how those in the role can make a real difference.

Table Of Contents

Employee experience and its importance in the workplace
Dr Hickman details the crucial role employee experience holds in the workplace.
Boosting employee experience as a manager
Hickman explains why and how managers have to be fostering engagement in their role.
Remote working and managing differently
Hickman provides a three-step strategy to manage effectively in the age of hybrid and remote working.
Building trust as a manager
Trust is crucial as a manager, and here Hickman explore how that can be built.
Measuring efforts as a manager
Hickman outlines how managers can go above and beyond when it comes to measuring their progress in shaping employee experience.
Nurturing future leaders as a business
Hickman explores the ways companies can prime top talent for management roles.
0
Your cart