The managers role in shaping positive employee experiences

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The managers role in shaping positive employee experiences

Key takeaways

Managers must be at the forefront of engagement in the workplace using a 'coach on the field' approach.

Individualising the work experience to each employee allows a manager to best understand them and their strengths.

Communication is key as a manager, whether that is to encourage a positive employee experience, measure success in that area or cultivate the next generation of talent.