What does personalisation mean for the future of banking?
What does personalisation mean for the future of banking?
08 Nov 2021
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Description
A key theme developing across Fintech space is personalization solutions for better customer experience. Four experts offer their opinion on how customer personalization might impact the future of banking.
Table Of Contents
Chapter 1
Kim Kirk from Queensborough National Bank discusses how important is to use personalization in an intelligent way to understand customers expenses and offer tailored services to meet their personal needs.
Chapter 2
Nicole Newlin from NYC Fintech Woman discusses solutions that might become necessary as personalization becomes more and more complex down the line.
Chapter 3
Tina Giorgio explains the challenges of personalization beyond data collection and providing access to personalized services.
Chapter 4
Jeremy Balkin offers his opinion on how personalization changes might come less from the consumer perspective and more from an enterprise level.
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