Paul Hindle is Editor at FinTech Futures. He has over seven years' experience in editorial, production and management roles for print and online publishing companies.

He was previously News Editor for a global financial technology news start-up and has overseen the production and publication of over 500 books for two market-leading academic and technology publishing houses.

Jonathan is a financial services leader with a broad experience profile. Having started his career in consulting he joined Lloyds Banking Group in 2002 and moved with TSB as it demerged from its parent in 2014. Now at NatWest Group he leads the digital agenda for the £7b revenue Commercial & Institutions Franchise.

Specialties: C-Suite digital strategy, distribution strategy, digital transformation, ecosystem, APIs, application architecture, channel management, digital change, digital analytics, digital marketing, digital innovation, prototyping, digital product development, product management, customer experience, user experience, human-centred design, multi-channel customer experience, customer journey design and management, lean, scrum, agile, programme management, change management, digital marketing, CRM, martech, retail banking, commercial banking

A business leader who is passionate about why and how technology changes the dynamics of heritage and contemporary business. An out executive member of the LGBTQ+ community who seeks to lead with authenticity, drive, inclusion, and empathy. Enjoy staying active as a software developer, even though my primary role leans more heavily on my executive influencing skills. Both British and American, with a passion for global travel.

Founded in July 2023, I lead HSBC's OAAI. We are privileged to build amazing products, based on the development and commercialization of cutting-edge, responsible and ethical AI-based capabilities for the Global Commercial Bank (CM😎, Global Banking & Markets (GBM), and other HSBC businesses and functions. This includes emerging technologies based on Generative Artificial Intelligence & Large Language Models.