The challenges of bank-fintech partnerships

18 Nov 2021
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The challenges of bank-fintech partnerships

The challenges of bank-fintech partnerships

18 Nov 2021
About the speaker
  • Kimberley Kirk
    Kimberley Kirk
    Executive Vice President and COO at Queensborough National Bank & Trust Co
    Kimberly Kirk is Executive Vice President, Chief Operations Officer for Queensborough National Bank & Trust Company, a $1.8 billion financial institution based in Louisville, GA. In her role, Kim is responsible for Information Technology, Information Security, Project Management, Business Intelligence, Core Solutions, Deposit, Cash Management, and EFT Operations, Retail Operations, and Product Management. She began her banking career as a bank examiner for the State of South Carolina regulating state-chartered banks and trust companies before transitioning into community banking in 2002. Kim worked with four de novo banks prior to joining Queensborough in various finance and operations capacities. Kim earned her Bachelor’s degree in Business Administration from Furman University, her MBA from Clemson University, and is a graduate of the American Bankers Association’s Stonier Graduate School of Banking. Kim is a member of the ABA Core Platforms Committee, the ABA Community Bankers Council, Immediate Past Chair of the Georgia Bankers Association Operations and Technology Committee, and a member of the Community Bankers Association of Georgia’s Innovation Committee where she is engaged with the Advanced Technology Development Center and Georgia Fintech Academy.

Key takeaways

Banks and small businesses are cautious about the services they receive from FinTech companies.

It is a bank's responsibility to ensure that FinTech companies have adequate control systems in place for personal data.

Hacking and revealing private consumer data is prevalent nowadays.

Fintech companies need to have the proper controls and resources to protect personal data.