Code & Capital - Harnessing Gen AI
Code & Capital - Harnessing Gen AI
About the speaker
- Indrek VainuHead of Conversational AI at Zurich Insurance GroupIndrek has an entrepreneurial background combined with domain knowledge about Generative AI. He co-founded AlphaChat, a chatbot startup, that was acquired by Zurich Insurance Group in 2021. Currently Indrek is the Head of Conversational AI at Zurich, where he leads activities globally related to Generative AI and chatbots.
Key takeaways
What are the real opportunities and the potential challenges? How generative AI could transform financial services by delivering new insights, automating processes, and improving decision-making?
What are the questions around types of generative AI models and ethical considerations?
Where are the real-world applications in areas such as risk management, fraud detection, and customer service?
What are factors financial institutions need to consider when implementing these technologies in their organisations?