From Jargon to Plain Language: speaking to patients in a way that resonates
From Jargon to Plain Language: speaking to patients in a way that resonates
09 May 2023
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Description
Coral Wales, a consumer advocate community developer for the primary health network in Western Sydney, discuss strategies for healthcare providers to engage with diverse communities.
Discover the importance of building relationships with communities, translating jargon into plain English, and holding events in the heartland of communities to overcome barriers like language and poverty.
Table Of Contents
Building relationships with communities & overcoming the fear factor
Navigating cultural diversity & building relationships with community leaders
Improving clinician communication skills
Achieving the optimal telehealth mix
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