Description

Throughout 2023 AI has been breaking new ground, working overtime to disrupt both business and personal life, but do these shiny, new advancements provide real business-solutions? Google's Innovation Manager, Harsh Wardhan, explores whether AI is the ultimate design problem-solver.

Table Of Contents

Adopting AI with problem-solving loops
Problem-solving loops should be considered a 'must' for your company when implementing ways to master CX. Wardhan explains what the loops are, and how Netflix is deploying the use of them across their site.
AI's effect on human-centric processes
The future of AI isn't clear but it is inevitable. So, how will human-intensive processes change with an ever growing AI presence in the workplace? Wardhan discusses the future of work and what to expect.
Moving from a human-intensive to an AI-confident team
As AI becomes more accessible and more useful for teams, companies need to find a way to smoothly transition the integration of AI-based systems into workforces. Wardhan offers advice on how teams should more from a human-intensive to an AI-confident team.
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