Name: Banking in 2024: The key digital transformation trends shaping the industry
Uploaded: 2024-03-12T11:04:26.534Z
Duration: 3409.66
Description: Join this free webinar to learn more about the tech trends shaping the banking industry in 2024, our expert speakers will also discuss key operational challenges and current approaches to data management.

FinTech Futures AutoRek Webinar 05032024_1.mp4

FinTech Futures AutoRek Webinar 05032024_1.vtt

ENGLISH

Hello and welcome to viewers wherever
you are across the world to today's

webinar titled Banking in 2024, the
Key Digital Transformation Trends

Shaping the Industry, brought
to you by FinTech Futures and

My name is Paul Hindle, Editor
at FinTech Futures, and I will be

As a quick intro to the topic
growing competition from FinTechs

and the rise payments industry pose a
significant challenge to banks in 2024.

But do banks have the operational
processes needed to keep

In a new industry report from AutoRek,
78 percent of banking professionals

said their organization relies too
heavily on spreadsheets, while 70

percent acknowledged that their
data lacked the transparency and

In this webinar, we'll hear from three
industry experts covering areas including

the report's key findings, the operational
challenges facing banks when it comes

to modernization and what you can do to
stay ahead, and the tech trends shaping

We'll hear from our guests one by
one over the next hour, starting with

Murray Campbell, product manager at
AutoRek, who will give a presentation

covering the findings from Autorect's
latest report with a deep dive analysis

Murray will be providing some handy
slides during his presentation, but if

you'd like to read AutoRek latest report
as well, you can access that by the link

Following Murray's presentation, we'll
also hear from Jonathan Hall, Head of

Digital, Commercial and Institutions
at NatWest Group, to learn a bit more

about NatWest's current digitization
initiatives and objectives, as

well as the key area that the bank
is focusing on moving forward.

And last but not least, we'll also hear
from Philip Benton, Principal Analyst in

the Financial Services Technology team
at Omdia, who will be giving his thoughts

on some of the preeminent tech trends of
the year based on Omdia's own research.

Just before we begin, for those of
you watching this webinar live, if you

have any technical difficulties during
today's session, if you just refresh your

Additionally, we welcome your
questions during today's events.

We'll have a chance for a
quick Q and A for each speaker

So please feel free to send in
your questions as we go through.

And to do all you have to do
is use the Q and A box, the

And also just to let you know that
today's session is being recorded.

So be able to rewatch the webcast on
demand after we finish here today.

Without further ado, I'll pass things over
to our first speaker, Murray Campbell,

to give us an introduction to himself
and get us started with his presentation.

I'll give you a little bit
more context about who we are

But for today's session, I'm
here primarily to introduce the

And can I align again with what Paul said?

That's really the particular focus
on data and back office automation.

Through the session, I'll look at some
of the key findings from the report,

and I'll relate those to the common
themes we see in our work today.

And I'll take a look at where
we see a real focus on data from

regulators before finishing with a
look at some of the data challenges

And then hopefully that will set
us up some good context for what we

Of course, the banking industry has
changed significantly in recent years.

The emergence of FinTech firms are
obviously delivering digital banking to

meet the changing demands of consumers,
where access to services is obviously

And this modernization can maybe
often give the impression of slick

However, of course, that's maybe not
always true across all areas of any firm.

And as can often be the case, that
investment in front end customer

facing initiatives is not always
matched with similar investment across

And there's also likely then clear
differences between new entrants to

the market and those more traditional
banking providers, where those new firms

are maybe unburdened by the challenge
presented by history and legacy.

which of course will significantly
shape the systems, data, and

And our survey was carried out
very much with this in mind, to try

and identify the priorities that
firms have in terms of delivering

automation across their business, and
to understand a bit more about the

And importantly, we really wanted to
understand how ready firms are to face

these challenges and move forward in 2024.

So we received, excuse me, we received
500 responses to the survey from

professionals across the banking industry.

to the questions that were posed
regarding their digitization priorities,

their beta challenges, plans for
back office automation, and overall

Paul's touched on a couple of
them already, but just to recap

on some of the main findings
that I've got on this slide here.

So first of all, 39 percent of respondents
said that they planned some automation

across operations during 2024, and this
number Maybe surprised me a little bit

that it wasn't even higher than that,
but I suppose, of course, there are

So, back office automation isn't
the only area they have to work on.

And I suppose the fact that still
nearly half of respondents identified

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Join this free webinar to learn more about the tech trends shaping the banking industry in 2024, our expert speakers will also discuss key operational challenges and current approaches to data management.