Guarantee long-lasting market research results by embracing diversity

Guarantee long-lasting market research results by embracing diversity

25 Feb 2022
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PREVIEW
Doug HealyDoug HealySenior Director , Consumer Insights - Gatorade at PepsiCo

Doug Healy is currently the Senior Director of Consumer Insights for Gatorade. In this role, he leads a team that identifies the qualitative and quantitative narratives within consumer behavior that influence the brand’s innovation strategy, trade activity, and pricing strategy.

Joining Gatorade in 2017, Doug works across the Gatorade business unit to help bring a deeper empathetic understanding of the consumer. He is also heavily involved in creating unique plans of action for the brand, playing a critical role in the development of Gatorade’s new sugarless alternative to Gatorade Thirst Quencher, Gatorade Zero.

Anna EstlundAnna EstlundDirector of Insights at Pernod RicardChristian KurzChristian KurzSenior Vice President, Global Streaming Research & Insights at Paramount

Currently, as Senior Vice President of Global Streaming Research and Insights at Paramount Global, Mr. Kurz oversees all consumer research and insights for Paramount’s streaming services Paramount+ and Pluto TV worldwide. His responsibilities encompass strategic research, audience understanding with a focus on marketing, content, and product insights, consumer behavior analysis, and thought leadership in media and emerging technologies.

Since joining Paramount Global in January 2011 (formerly Viacom), he has pioneered several groundbreaking initiatives that span diverse demographics globally. Notable among these are projects like “Free, Easy, FAST,” about the consumer evolution in free streaming; "Did You Watch? The Power of Talking About TV," exploring the impact of TV conversations on people's lives; "TV Matters," investigating evolving audience technology preferences; as well as audience and generational focused initiatives like "Reflecting Me: Global Representation on Screen," examining how on-screen diversity shapes societal perceptions; “The Next Normal”, a longitudinal exploration of the generational attitudes around the world and their outlooks on life; and multiple kids, youth, and Gen X, Y and Z focused thought leadership projects (e.g. “Generations”, “Kids of the World”, “The World According to Kids”, “My Teen Life”, “Gen X Today”, “The Meaning of Home”).

In addition to his role at Paramount Global, Mr. Kurz contributes to the industry as a board member of egta, the international trade body of multiplatform TV and audio businesses. His prior experience includes roles with Discovery Communications, The Walt Disney Company, and Warner Bros.

Originally from Austria, Mr. Kurz holds degrees from the Vienna University of Economics and Business, Westminster University in London, and the Chartered Institute of Marketing. Before relocating to New York, he lectured part-time at the University of London’s Birkbeck College, sharing his expertise in business, marketing, and media.

Samuel BakouchSamuel BakouchVP of Product Management & Global Insights Business at MomentiveAnastasia PelotAnastasia PelotContent & Marketing Manager at Ypulse

Anastasia Pelot is the Content Marketing Manager at YPulse. She is a youth culture expert who leverages her deep understanding of generational behaviors to provide valuable insights for brands engaging young consumers. She specializes in decoding Gen Z culture, guiding brands through the latest trends and generational shifts, and transforming data into actionable knowledge.

Description

For market insights to reveal a complete picture, the research needs to hear from all sides. Diversity and inclusion is as important in research as it is in the modern workplace. We spoke to a group of market research experts to understand both how they ensure diversity in their research and how their organisations incorporate diversity and inclusion on a daily basis.

Table Of Contents

How to overcome biases in market research?
The world is diverse, and market research should reflect that. Insight leaders outline valuable approaches to invest in diversity in market research which is just as important as fostering diversity in talent management.
Why is diversity needed?
Without diversity, equity, and inclusion policies organisations could not be able to comprehend customers' requirements. This is especially true with Gen Z, which places higher importance on the execution of these principles than any other generation.
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