Navigating Changing Consumer Dynamics in Health Insurance

Name: Navigating Changing Consumer Dynamics in Health Insurance
Uploaded: 2024-06-26T06:18:41.141Z
Duration: 555.39
Description: Lauren Reid, Chief Customer Officer at Navy Health, discusses the evolving landscape of the health insurance industry. Learn about the latest consumer trends, how Navy Health is enhancing member value, and the strategies being adapted to meet the changing needs of consumers.

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Navigating Changing Consumer Dynamics in Health Insurance

Health Insurance Customer Acquisition/Retention Customer Engagement

About the speaker

Lauren ReidChief Customer Officer at Navy Health