Meet the expert...
Dan 'Chuck' Norris
General Manager Critical Risk at Fonterra

Since joining Fonterra in FY14, Chuck has been at the forefront of safety and engineering innovation. In 2019, he led a specialized SME team to address evolving H&S legislation for Major Hazard Facilities, introducing key Process Safety Management practices aimed at mitigating significant risks to people, the environment, and communities.
Chuck's prior role as General Manager, Engineering (NZM), saw him instituting best practices in Maintenance, Utilities, Faculties, Stores, and Capital Projects across New Zealand. His foundation in aerospace engineering, including a tenure as an Air Force Engineering Officer and roles with EADS and DuPont across Asia, underscores his expertise in high-stakes environments. Currently, Chuck is completing a doctorate at Otago University, studying chronic unease in hazardous socio-technical systems. His work is a testament to his commitment to advancing risk management in complex settings.