Meet the expert...
Monica Norton
VP of Communications & Content at Nextiva

Monica Norton directs the merry band of content marketing wizards at Yelp, leading both B2B and B2C content initiatives. A long-time B2B tech marketing leader and writer (Salesforce and Zendesk), former journalist (CNN), 2017 CMI Content Marketer of the Year finalist, and super fan of the serial comma, Monica has wanted to be a writer ever since she penned her first (and last) novel in the 6th grade.