Shireen’s role in Integrated Care has highlighted the need and the challenges with aiming to provide a more seamless journey for our patients as they utilise the health and social care systems to maintain their health and wellbeing. Social determinants and limited health literacy increase’s an individual’s vulnerability and places them at greater risk of deteriorating health; this affects a large portion of our communities. Providing a seamless journey requires improved relationships, technology and data sharing with organisations that sit in and outside NSW Health, like Primary Care and Community providers. Working to the principles of Integrated Care ensures a person centred, interdisciplinary approach to care that engages with all the providers in a patient’s care circle. She is passionate about systems improvement and through my work strive to address the needs of the more vulnerable in our community. She strives to contribute to the NSW Health vision for a sustainable health system that delivers outcomes that matter to patients and the community, is personalised, invests in wellness and is digitally enabled. Integrated care is one of the four priority programs aiming to achieving this vision through implementing a value based healthcare approach for continually striving to deliver care and health outcomes that matter to patients, improve their experience of receiving care, improve clinicians experience for delivering care and ultimately improving the effectiveness and efficiency for care across our health system.
