How can marketing prevent inclusivity becoming appropriation?
How can marketing prevent inclusivity becoming appropriation?
Description
DEI is a hot topic across business, but if it's approached as a checkbox exercise rather than with true conviction the result can be performative and even lead to cultural appropriation. So, how can marketers build an inclusive brand that genuinely fosters a feeling of belonging? Karen McFarlene, CMO at LetterShop x Kaye Media Collective, spoke to Streamly's Jordan Thorne about the steps to real inclusivity.
Table Of Contents
Challenges and solutions
The speaker looks at the differences between diversity, equity, and inclusion in organisations, and explains why cultivating belonging should be the key goal.
Vision for community engagement
Understanding different experiences is crucial to avoid unintended appropriation, according to the speaker. She stresses the importance of developing listening skills and cultural sensitivity in marketing for genuine inclusivity.
Inclusive strategies
The speaker says achieving diversity goals takes time, money, and the right people. She suggests preparing well and involving both internal and external talent for diverse perspectives.
Starting strong
According, McFarlene, the key is to start early and be prepared, using the example of proactively building a network for diverse business suppliers to overcome challenges of finding them when needed.
Cultivating authentic inclusivity
McFarlene highlights the importance of giving back to cultures that are celebrated, and advocates for questioning actions, especially in terms of exclusion, to foster critical self-reflection.
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